Thursday, January 31, 2013

Shipping Our Dogs to New Zealand – Part 2: The Ordeal

It is said that moving house is one of the most stressful events one is likely to encounter especially if it involves buying a new home. Compound this with moving to another country and separation from family and friends and you have a situation that we have experienced over eight times in the last twenty years. Given our history of successful moves, I thought this latest relocation would be one with which I'd be well able to cope. But nothing on this planet prepared me for the stress of relocating from Switzerland to our new home in New Zealand and taking our two dogs with me.

Switzerland is 18,376.87 km from New Zealand – as the crow flies. It’s not possible to do the trip all in one go so our dogs needed to stop over somewhere along the way. We tried to find a transporter who offered a service that accommodated the minimum amount of time possible for the trip, but flying from Switzerland it was impossible to do so. Switzerland has a paucity of transport companies able to ship dogs and we found only one that would deal with us personally – the rest doing so only through online bookings. While this may work for human flight reservations, we really needed to advocate for our dogs and that meant getting to know the people responsible for their transportation
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Transporting live animals is an intricate business and it is strongly recommended that a pet transport company is used for the purpose. Unfortunately there are precious few in Switzerland and none of them offered an ideal door to door service, but one ACE Pet Transport out of Zurich were the best of the bunch.
Even then all they could offer us was a trip in four legs: a 10-hour, 6,262 km flight from Zurich to Dubai, followed by a 10-hour stop over and then a further 16-hour, 14,194 km flight from Dubai to Auckland and finally the 493 km hop to Wellington – a trip spanning half the world and costing the equivalent of a first class ticket for each dog. This amounted to nearly two days travel and for the larger share of it the dogs would be confined to their crates.

I worked diligently during the month before the trip helping each dog feel that the crate they were to travel in was the best place in the world to be. Both dogs had been crate trained on coming to live with us, and regarded their 'dens’ as cool places to chill out. Though these travel crates were not nearly as comfortable or as familiar as their soft sided portable ones, they soon saw the advantage in venturing into this unknown territory. 

Whenever they voluntarily entered their crate, treats fell from above. Before long Beau was using the crate to train me in treat tossing and, so he didn’t miss out on the fun, Blue was soon tentatively entering his own crate and peering out with a look of expectation on his poodle pout.  Fun though these games were, nothing I did could possibly prepare them for the hours they would spend locked in the crate during transport, and though Beau would happily spend all evening in his crate, it was Blue who coped better with the whole experience in the end.

Blue’s early history was a bit sketchy but what we did know for sure was that he had been kept in a wire cage for long periods of time while being carted from place to place in the hope of a sale. His rescue had freed him from wired cages, and now I was locking him in a plastic and wire one for one last time. He’s a stoic wee fellow and while he hates being confined, willingly entered the crate at the depot in Zurich and sat staring at me with a look that pretty much said “this better be worth it.”

Beau on the other hand saw an opportunity for treats and rushed into the huge box that would be his confinement, spun around into a down, and eagerly took the treats showered on him. He had no idea what was happening and all the excitement of being in a new place had raised his level of arousal so that he was already on full alert. As the crates were wheeled away I wasn’t sure who I was most concerned for – the little poodle with the fixed expression and the penetrating eyes, or the excited Beauceron with the air of eager anticipation. There was no time to worry though; we had a 3-hour drive back to Geneva so I could catch my own flight leaving that evening.

One thing the philosophy of clicker training has taught me is to focus on the behaviours you want and ignore everything else. By extension I had learned to focus my thoughts on positive outcomes and leave off the worrying about things outside of my control. The dogs and I flew out of Switzerland on Tuesday 20 November – the dogs on Emirates, me on Qantas. I arrived in Wellington in the afternoon of Thursday 22 but the dogs were still on the tarmac in Auckland due to delays caused by recent eruptions from Mt Tongariro.  After several phone calls I learned that they would be landing in Wellington that evening and I could visit them at the quarantine centre in Levin the next day.

I couldn’t wait…